Dental Communication: Letters, Templates and Forms

This classic ADA publication has been fully revised and updated to reflect the situations dental practices may encounter during closures for large-scale catastrophes such as global pandemics. Correspond with ease with existing patients, potential patients, your community, vendors, staff and more with this ADA publication, Dental Communication: Letters, Templates and Forms. The book includes more than 150 templates that can be used for many methods of communication, including letters, press releases, newsletter items and social media posts. Formerly called The ADA Practical Guide to Dental Letters, this book has been fully revised, reorganized and updated to reflect the situations dental practices may encounter during closures for large-scale catastrophes such as global pandemics.

• 226 pages • Spiral-bound book • e-book included • Book ISBN: 978-1-68447-153-9 • e-book ISBN: 978-1-68447-154-6 This e-book can be viewed from any device with web-browsing capabilities. A link will be provided in your Order Confirmation email. You can also access your e-bookshelf from your My ADA page (go to My Account/ My Downloads). For e-book details, visit the e-books FAQ page.

It still contains the professionally written templates that you have come to know and trust, but also contains new communications for important issues such as: • The closing and opening of dental practices due to pandemic events • An overview of a practice’s infection control protocols and assurance of the measures that have been taken • “Welcome back” messages so patients know you are open for appointments and ready to help get their oral health back on track